About Liora

Liora Madrid is an online personalised jewellery store that has been selling since 2018. Its collection includes necklaces, bracelets and rings that you can personalise with initials, names or birthstones corresponding to the month of birth. Liora Madrid caters to those looking for a personalised gift for their mother, partner or a friend to mark a birth or anniversary. It also offers options for those who want to wear their own initial, name or birthstone.

How each piece is prepared

Each piece of jewellery is made to order. On each product page, you can choose the letters, birthstone month and finish. If you are buying a ring, you must also select the size. It is worth checking all personalisation details before paying. Preparation takes 2 to 4 working days before dispatch.

Materials and finishes

Liora Madrid jewellery is made from 316L surgical stainless steel. You can choose between a silver-tone finish and an 18k gold-plated finish. The stones used are cubic zirconia.

Shipping and delivery times

Estimated total delivery times are 5 to 7 working days within mainland Spain, 6 to 8 working days within the European Union and 7 to 20 working days for other destinations. Standard shipping is free above a minimum order value, which varies by country. You can also choose paid priority and insured shipping. Once the order has been dispatched, Liora Madrid sends an email with the tracking number.

View shipping rates for each country

Changes and returns

If you want to change the design, colour or personalisation details, contact Liora Madrid as soon as possible. During the first 24 hours, Liora Madrid will try to make the change, although this cannot be guaranteed. After that, the order goes into production. You can return it within 30 days of delivery. Return shipping costs are your responsibility unless the return is due to an error or defect.

Gift box

Liora Madrid offers a pink gift box with an embossed logo for $8.00. The box is not included with the jewellery. If you would like to receive one, you must add it to your order.

Contact

You can contact Liora Madrid by email at info@lioramadrid.com.